395 Rue de la Couronne, Quebec City, Quebec Canada G1K 7X4

Explore the world, with confidence.

At Hotel PUR, Quebec, a Tribute Portfolio Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Marriott Bonvoy tm Mobile App can be utilized to check-out and request
  • We are asking all our guest to wear a face mask as per government order since July 18.
  • Queuing through floor decals.
  • Signage throughout the lobby reminding all guests about physical distancing requirements and wearing a face mask is mandatory in all public area.
  • Front desks will have temporary physical barriers such as Plexiglas installed for added protection.
  • Our associates are all wearing face masks to protect you and themselves.
  • We have modified the placement of furniture to support our social distancing protocol and we ask all guests to remain at a minimum of 2 meters of distance between one another for their protection and the protection of others.
  • Hand sanitizer dispenser will be available in the lobby.
  • During check-in, guests are provided information about the health crisis and what policies the hotel policies has implemented.
  • We have put in place touchless procedure as much as possible through the hotel.
  • We have increased our staffing in the public area to support increased frequency of disinfecting surfaces.
  • Hand sanitizer stations are available throughout the property.
  • Our hotel teams are receiving ongoing briefings and enhanced operating procedures.
  • Our associates all have a special training on hygiene measure.
  • Our chambermaids went through a COVID19 cleaning matter training as well.
  • We clean our room 24 hours after a guest depart.
  • We have put in place touchless procedure as much as possible through the hotel.
  • We have increased the frequency of disinfecting in all public areas (including the lobby, elevators, door handles, public bathrooms, etc.)
  • For stays 2 nights or longer, in-room housekeeping service will not be provided during your stay.
  • Guest room Amenities such as Shampoo, Conditioner will be change for each new guest even if they were not touched.
  • Additional linens, towels and toiletries requests are available and will be delivered without contact.
  • Rigorous cleaning and sanitizing protocols will be used to clean guest rooms.
  • There has been a decluttering of the room and reusable items have been removed. These items include, but are not limited to; iron, ironing board, collateral, pen, paper and directories.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

There has been a decluttering of the room and reusable items have been removed. These items include, but are not limited to; iron, ironing board, collateral, pen, paper and directories.

 

Fitness center is currently open from 6am to 10pm. We ask that you wear a face mask and respect the 2 meters social distancing measures.

 

Pool is currently open and social distancing is required. Pool hours of operation are:

 

  • Sunday to Thursday from 7am to 5pm. Friday and Saturday from 7am to 8 pm.
  • There may be no more than 10 people at a time in the pool area. Towels are available at the Front Desk.
  • Also note that the changing room, sauna and toilet will not be accessible.


Dry cleaning service is currently unavailable.

Our restaurant Table as well as our in-room dining are currently not available. There are many dining options available on St-Joseph street and in the surrounding area. Please contact the front desk for more information.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Not available
  • Lounge Access: Not available
  • Welcome Gift: Gold get 500pts - Platinum/Titanium/Ambassador get 1000 pts
  • Late Check-Out: Gold 2pm - Platinum/Titanium/Ambassador 4pm upon request
  • Mobile Check-In/Check-Out: Accordingly
  • Mobile Key: Not available
  • Mobile Dining: Not available
  • Mobile Guest Requests: Accordingly