6822 - 66th Street, Red Deer, Alberta Canada T4P 3T5

Rest Assured

At TownePlace Suites Red Deer, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at TownePlace Suites Red Deer.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout hotel to remind guests to maintain social distancing. Face masks are required in all indoor public areas of the hotel. Mobile check-in available.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear a face mask in indoor public areas of the hotel.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: We have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants. And we will be placing disinfecting wipes in each room for your use. Guests can request any additional items when needed, items will be left outside the door to minimize contacts between associates and guests (contactless delivery).

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping every day, we will automatically refresh your guestroom on the 3rd night and provide a full clean on the 7th night. If you wish to receive a daily refresh of housekeeping service, please let our guest services team know.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Centre: Open, guests must visit front desk for access.
Pool: Open, guest must visit front desk for access.
Hot Tub: Open, appointment required.
Laundry Facilities: Open, guest must visit front desk for access.
Complimentary "grab and go" continental breakfast items served daily, Monday to Friday, 6:00 am to 9:00 am
Saturday and Sunday, 7:00 am to 10:00 am.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Complimentary "grab and go" continental breakfast items.
  • Lounge Access: Not Available
  • Welcome Gift: Not Available
  • Late Check-Out: Upon Request
  • Mobile Check-In/Check-Out: Encouraged. Upon arrival to the hotel keys can be picked up at the front desk. At check out, keys can be dropped at the front desk.
  • Mobile Key: Not Available
  • Mobile Dining: Not Available
  • Mobile Guest Requests: Encouraged. Items will be brought to your room and placed in front of your door.