1919 Saskatchewan Drive, Regina, Saskatchewan Canada S4P 4H2

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Delta Hotels Regina.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Main Lobby Automatic Lobby doors open only by guestroom key or front desk agent admittance
  • Signage throughout our hotels to remind guests to maintain social distancing
  • Partitions installed at Front Desk and Urban Bean Coffee Kiosk
  • Mobile Check-in and Key
  • Mobile Dining
  • Guest's must sign in at Front Desk for access to Pool and Waterslide and occupancy limits are in place
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations throughout the hotel

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols. ( we are still waiting to receive this)

Room Amenities:
  • Removed all high-touch decorative items within guest room that cannot be cleaned or sanitized after guest each guest stay
  • Reduce associate room entry during stay (housekeeping, in-room dining, etc.)
  • Utilization of EPA-approved cleaning & disinfecting agents that kill the COVID-19 virus
  • Provide guest sanitation kits to guests upon check-in.
  • In-room coffee makers are not currently available, but guests can request contactless coffee delivery
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have include:

 

  • Urban Bean: Open - 6am - 10am and 5pm - 9pm Daily - Grab and Go Items only
  • 1919 Kitchen + Bar: Closed
  • Signature Club Lounge: Closed
  • In room dining: Closed
  • Waterworks: Weekdays -5pm - 10pm, Weekends 9am - 12pm and 5pm - 9pm
  • Fitness Center: Closed.
  • Damara Spa: Open limited hours reservations required.

Venues

  • Urban Bean: Open - 6am - 10am and 5pm - 9pm Daily
  • 1919 Kitchen + Bar: Closed
  • Signature Club Lounge: Closed
  • Room Service: Not Available

Associates
  • Personal Protective Equipment (PPE). Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.
  • Partitions and social distancing signage in place
  • Preshift Temperature reading taken
  • Regularly and thoroughly cleaning hands with an alcohol-based hand sanitizer or by washing them with soap and water
  • All staff are required to wear appropiate PPE during their shift
  • Hard surfaces and shared equipment is disinfected between every associate and guest use or every 2 hours as well as at the beginning and end of each shift
  • Associates wear gloves when preparing and serving food

Further Measures

  • Furniture is disinfected after every meal period; and all tables and chairs are disinfected between customers.
  • Disinfect all food preparation tables nightly and rinse in the morning.
  • Grab and Go Options only
  • No self serve food displays
  • Menu Board only - no paper menus
  • Seating area reduced to promote social distancing
  • Cashless transactions only
  • Mobile Dining Available
  • Guests are required to wear personal face coverings.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Points in lieu
  • Lounge Access: Closed
  • Welcome Gift: No
  • Late Check-Out: Yes
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Yes
  • Mobile Dining: Yes
  • Mobile Guest Requests: Yes

Our meeting experts will work with our clients from Pre Event Planning through to Post Event to ensure a safe and seamless event

We have elevated our cleaning standards in our meetings and events spaces to address the unique challenges presented by COVID-19:

 

  • All meeting rooms will be sanitized and disinfected before and after each time that they are used
  • All Associates will wear masks, practice social distancing and adhere to frequent hand washing
  • We adhere to local social distancing requirements for all meeting room setups and gathering sizes
  • Signage will be visible to remind all event attendees the importance of social distancing
  • Use linen-less tables when possible
  • Increased cleaning and disinfection of high traffic areas
  • Hand Sanitizer stations available in all public areas and in each meeting room
  • Our AV Partner PSAV is focused on cleanliness and sanitation and has launched MeetSAFE Guidelines
  • All meeting rooms will have further enhanced cleaning with an Electrostatic Sprayer
  • Outside Vendors must sanitize all equipment entering the hotel.


Food and Beverage

  • Modified and customizable menus featuring fresh individually wrapped or individually wrapped food choices
  • Server attended food stations and beverage services


Virtual Site Inspections available to showcase meeting room setups and food and beverage offerings
Meeting Services App is available for instant communication with our events and operations team
Social Tables Diagramming software is used to ensure proper social distancing for meeting room setups

Waterworks
Waterslide and Pool Hours:

  • Weekdays 5pm - 9pm 
  • Weekends 9am - 12pm and 5pm - 9pm

Guests must practice safe social distancing and wear a face covering when not in swimming pools

Guests must sign in at Front Desk to gain access to pool area

Occupancy Limits are in place