4090 Whistler Way, Whistler, British Columbia Canada V8E 1J3

Stay Well and together we can rise.

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you do rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and provincial mandates, and partitions installed at front desks and food and beverage service lines.


  • Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.  


  • No valet service is currently available for parking.


  • Elevator rides limited to 4 guests at a time.


  • Pool and WestinWORKOUT Experiences are by reservations to ensure capacities are limited; cleaning and sanitizing after each wave of poolside reservations completed.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include: 


Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.  

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to also wear personal face coverings. 


Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping service. If you wish to receive a change of linen, soaps and shampoos, and other room provisions, please call our front desk by dialing 0 on your in suite phone. For garbage and recycling removal please leave the bin outside of the suite door between 08:00 and 10:00 and this will be emptied and refreshed. Room cleaning for long stay duration (5 days or more) can be discussed by contacting the Guests Service Manager at the front desk.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include: 


Fitness Centre: Open, cardio equipment only. Reservations required and limited time slots available. 


Avello Spa: Closed. 


Indoor/Outdoor Pool and Hot Tubs: Open, reservations required and very limited time slots available. 


Shuttle: Not operating. 


Bike Valet: Open.


Golf Club Valet: Closed.


Grill and Vine: Open for breakfast.


Grab & Go: Open.


FireRock Lounge: Open.

Grill and Vine Restaurant:


  • Open daily 7:00 am to 12:00 pm
  • One-time use menus and QR code viewable menus available.
  • Hand sanitation stations added at entry and high-traffic areas.
  • Designated walkways marked with directional arrows. 
  • Reduced capacity and tables spaced out for physical distancing compliance. 
  • Seating in groups no larger than 6 per table.
  • Consistent and frequent disinfecting of all high-touch items, including credit/debit card terminals.
  • Plexiglass barriers at the the bar and Grab & Go.


Grab & Go:


  • Open daily 7:00 am to 2:00 pm


In-Room Dining:


  • Available 7:00 am to 9:00 pm


FireRock Lounge:


  • Open 12:00 pm to 10:00 pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:


  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Available in the Grill and Vine Restaurant.
  • Lounge Access: Bar is open for service from 12:00 noon to 10:00pm
  • Welcome Gift: Available.
  • Late Check-Out: Available.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Key: Available.
  • Mobile Guest Requests: Available.

At Westin, we believe in empowering attendees to maximize their impact and effect change both in the boardroom and beyond. That's why we've made well-being a central part of our meetings. From our Commitment to Clean, providing flexible, spacious settings and responsible social distancing practices, we ensure attendees and planners feel safe, invigorated and ready to perform at their best.


  • Meeting rooms and function space capacities reduced for physical distancing.


  • Catering menus re-engineered to ensure compliance with local and provincial servicing requirements.


  • Hand sanitation stations added in high-traffic areas.


  • Designated walkways marked with directional arrows.


  • Meetings and Events are limited to 50 people maximum in all function areas, not including service associates.