1250 Boulevard Robert-Bourassa, Montreal, Quebec Canada H3B 3B8

Explore the world with confidence

At Renaissance Montreal Downtown Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage and sanitary measures in place to remind guest to maintain social distancing, respect sanitary recommendations. Occupancy and seating capacities reductions in our restaurants in compliance with local regulations. Mandatory face mask is required in all public areas of the hotel

Mobile Check-in and key are available. Service requests and room service orders delivered right to your door.

No valet service is currently available for parking

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Current government guidelines state that all guest are required to wear a mask in public spaces, unless they are eating/drinking.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: 

  • All In-room equipment such as coffee makers, kettle, phone and remote control are being cleaned and disinfected.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request
  • A web based Hub, accessible with QR code, as been created to provide, all property information and menus that would be required by guest during their stay.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
East Restaurant: Open, 3 meals per day - Mask required
Air Rooftop Terrasse: Open, lunch, dinner and cocktails - Mask required
Gym: Open - Maks required
Business Center - Open - Mask required
Restaurant East: open every day for breakfast, lunch, dinner and cocktails until 10pm. Social distancing and proper sanitary measures in place. Face mask is required for all guests when circulating - mask can be removed once seated. Takeout orders are also available.

Air Rooftop Terrace: Open everyday (weather permitted) for lunch, dinner and cocktails. Social distancing and proper sanitary measures in place. Face mask is required for all guests when circulating - mask can be removed once seated.

Room Service: Available all day, everyday from 6:30 to 10 pm. Social distancing and proper sanitary measures in place. Contactless delivery to your room.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Elite breakfast benefit available and offered too all Platinum and above Elite members
  • Lounge Access: Hotel has no lounge
  • Welcome Gift: Gold member: 500 pts, Platinum and above: 10$ F&B voucher or 1000 pts
  • Late Check-Out: Silver member: 1 pm, Gold member: 2 pm; Platinum and above 4 pm
  • Mobile Check-In/Check-Out: Available to all members
  • Mobile Key: Available to all members
  • Mobile Dining: Not available
  • Mobile Guest Requests: Available to all members