555 Boulevard McMillan, Montreal, Quebec Canada H9P 1B7

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Montreal Airport Hotel.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

The following measures have been taken to ensure a safe and healthy experience:


  • Signage is posted throughout our hotel to remind guests to maintain social distancing and occupancy limits with local and state mandates.
  • Partitions have been installed at Front Desks lines
  • Mobile check-in and, service requests, delivered right to your door via the Marriott Bonvoy™ mobile app.
  • Mobile Key now available
  • No bellman service is currently available.
  • Proof of double vaccination required for dinning in restaurant (required for ages 12 and up). In place until March 14 2022
  • Reservations for Self Quarantine are NOT accepted

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, lobby and staircases as well as provide more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear face covering in all public indoor areas as well. PPE kit available to guests for purchase at the Front Desk (includes: mask, hand sanitizer, gloves, antiseptic spay 50ml, disinfecting wipes).
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols in all our public areas and high touched points such as elevators, business center and public bathrooms.
  • Room Amenities: In-room coffee makers are not currently available, but guests enjoy complimentary coffee available in the main lobby. Disinfectant wipes are available in the room for every arriving guest as well as upon request. Complimentary bottled water removed from guestrooms but provided upon check-in.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Restaurant Closed for Breakfast & Lunch
    • Dinner
      • Open daily 
        • 5:30pm to 11:00pm
  • Room Service: CLOSED
  • Sauna: CLOSED
  • Shuttle: Available 24/7
  • Dry cleaning: Available upon request (notify 24h in advance if required)
  • Club Lounge: CLOSED
  • Crew Lounge: CLOSED
  • Fitness Center: CLOSED
  • Housekeeping Services: No daily service available
  • Business Center: Available
Savor a delicious meal prepared by Chef Niec. Our restaurant is open daily for dinner from 5:30pm to 11pm.

Grab & Go option is available for purchase to all guests at the Front Desk 24hours a day. Select from a variety of food and beverage items that are individually packaged.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:


  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Complimentary breakfast item with a non-alcoholic beverage from the Grab & Go is offered to all Platinum, Titanium and Ambassador Elite members.
  • Lounge Access: Not Available
  • Welcome Gift: Bonus Points being offered
  • Late Check-Out: Upon Request
  • Mobile Check-In/Check-Out: Encouraged. Upon arrival to the hotel keys can be picked up at the front desk. At check out, keys can be dropped in the Express Check-out drop box located near the front desk.
  • Mobile Key: Available
  • Mobile Dining: Not Available
  • Mobile Guest Requests: Encouraged. Items will be brought to your room and placed in front of your door.