1128 West Hastings Street, Vancouver, British Columbia Canada V6E 4R5

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

 

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. We have also made a few adjustments to the services, amenities and facilities available during your stay.

 

Here is what to expect during your stay at Vancouver Marriott Pinnacle Downtown Hotel.

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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

The following measures have been taken to ensure a safe and healthy experience:
 

  • Partitions have been installed at Front Desk.
  • Hydroalcoholic disinfectant gel will be provided throughout the hotel. 
  • Face masks can be provided free of charge to guests upon request. However fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. 
  • Valet service is available with reduced hours.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, lobbies, restaurants and bars, spa, gym, golf pro shop and provide more hand sanitizing stations.

 

  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. As per local law, guests are no longer required to wear face coverings but encouraged in public areas. We will provide face masks free of charge upon request. 

 

  • Room Amenities: Coffee machines are available in all rooms. Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. 

We are committed to making the amenities and services at our property available to you while complying with local regulations. 

 

  • Fitness Center and Pool: Open Mon-Sun: 8:00 AM-8:00 PM

 

  • Showcase Restaurant and Bar: Open 7 days a week for Breakfast, Lunch and Dinner.

 

  • LoungeOpen Sunday to Thursday - 7AM to 10PM. Friday and Saturday - 7AM to 7PM. 

Showcase Restaurant Hours:

Showcase Restaurant and Bar is open 7 days per week for Breakfast, Lunch and Dinner.

Tables and chairs are sanitized between seatings.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here


Available benefits vary by location and membership tier.