1601 Bayshore Drive, Vancouver, British Columbia Canada V6G 2V4

Stay Well and Together We Can Rise

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you to rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.
  • Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
  • No valet service is currently available for parking.
  • Elevator rides limited to 2 guests at a time.
  • Indoor pool and WestinWORKOUT Facility closed; private and semi-private bookings for yoga in the Just Add Water Yoga Studio.
  • Temporary suspension of in-room dining services.
  • Pool reservation platform implemented via iPoolside to ensure pool deck capacities are limited; cleaning after each wave of poolside reservations completed in order to ensure loungers and tables are sanitized between guests.
  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Thorough cleaning of each room between stays, and grace periods in vacated guestrooms prior to new arrivals. Limited in-stay housekeeping service frequency to limit contact during stays.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
  • Fitness Centre: Closed, Just Add Water Yoga Studio is open by appointment only for private and semi-private sessions; face masks required.
  • Vida Spa: Open, reservation required.
  • Outdoor pool: Open, reservation required and limited time slots available.
  • H Tasting Lounge: Open, face masks required for entry.
  • T & Co Café: Open, face masks required for entry.
  • BikeWESTIN complimentary two-hour bike rentals

H Tasting Lounge:

 

  • Open daily, with limited hours (happy hour served daily, 3pm - 5pm).
    • Monday:
      03:00 PM-10:00 PM
    • Tuesday:
      03:00 PM-10:00 PM
    • Wednesday:
      03:00 PM-10:00 PM
    • Thursday:
      03:00 PM-10:00 PM
    • Friday:
      03:00 PM-10:00 PM
    • Saturday:
      12:00 PM-10:00 PM
    • Sunday:
      12:00 PM-10:00 PM
  • One-time use menus and QR code viewable menus available.
  • Hand sanitation stations added in high-traffic areas.
  • Designated walkways marked with directional arrows.
  • Plexiglass barriers at the bar and hostess stand.
  • Reduced capacity and tables spaced out for physical distancing compliance.
  • Consistent and frequent disinfecting of all high-touch items, including credit/debit card terminals.
  • Menu items that are now available as individual portions rather than being served share-style.

 

T & Co Café:

 

  • Monday - Friday: 6:30am - 1:00pm Saturday & Sunday: 6:30am - 3:00pm.

 

H2 Rotisserie & Bar:

 

  • Temporarily closed.

 

H2Oasis Outdoor Pool Bar:

 

  • Open daily, Monday - Friday 12pm - 5pm; Saturday & Sunday: 11:30am - 6pm.

 

In-room dining services:

 

  • Temporarily suspended.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available at T & Co Café.
  • Welcome Gift: Temporarily unavailable.
  • Late Check-Out: Available.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Key: Available.
  • Mobile Dining: Not Available.
  • Mobile Guest Requests: Temporarily unavailable.
  • Book your outdoor pool reservation using iPoolside. Book a cabana or chaise lounge chairs for the 2-hour time slot of choice.
  • Vida Spa is open daily. Book in an Ayurvedic treatment today, and begin your road to renewal.