350 St Mary Avenue, Winnipeg, Manitoba Canada R3C 3J2

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Delta Hotels Winnipeg.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
  • Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our outlets in compliance with local and provincial mandates, and partitions installed at front desks and food and beverage service lines.
  • Mobile check-in, service requests, grab and go outlet Urban Bean.
  • Thermal Screening for all Team members working.
  • No valet service is currently available for parking.
  • No Club Floor Lounge is available.
  • Outlet offering times have been adjusted.
  • Limited Capacity for indoor pool and gym.
  • Outdoor pool is closed.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities

  • In-room coffee makers are not currently available, but guests can request contactless coffee delivery
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
Fitness Center (3rd Floor): Open, masks required at all times-Follow Social Distancing Protocols.
Indoor Pool (3rd Floor): Open, masks required for entry--Follow Social Distancing Protocols.
Urban Bean Grab and Go (Lobby): Mask Required at all times
Blaze Restaurant and Lounge: Closed
Urban Bean-Grab and Go: 6:30am to 6pm; Mask Required
Club Floor Lounge: Closed
Elephant Castle: 11am to 1am daily, Mask Required until seated
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum and above will get Voucher for Breakfast to use in the Urban Bean Grab and Go.
  • Lounge Access: no lounge access at the time.
  • Welcome Gift: standard
  • Late Check-Out: standard
  • Mobile Check-In/Check-Out: standard
  • Mobile Key: standard
  • Mobile Dining: NA
  • Mobile Guest Requests: standard