325 Dundas Street, London, Ontario Canada N6B 1T9

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Delta Hotels London Armouries.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We appreciate your support and understanding.
Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacity reductions in our common spaces, elevators, restaurant and event space in compliance with our local and provincial mandates, and partitions installed at the front desk. Sanitize stations available at all high traffic areas as well as each floor of the hotel.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app. In room dining is subject to change without notice.

No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic, including restrooms, elevators, common areas, event space, as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Based on current local regulations, guests are required to wear personal face coverings within indoor public spaces.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols in all commons spaces.

Room Amenities: In-room coffee makers are not currently available, but guests can request contactless coffee delivery. Disinfectant wipes are available in the room for every arriving guest as well as upon request.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:


Fitness Center: Open 24 hours, Maximum 4 guests at one time.
Indoor Pool: Open 6am to 10pm, Maximum 7 guests at one time

Event Space: Open for reservations. Maximum 50 guests with appropriate physical distancing.
Cantata Lounge: Closed until further notice
Armouries Restaurant: Closed until further notice
Signature Club Lounge: Closed until further notice
Mobile Dining: Closed until further notice

 

  • Enhanced Event Space Cleaning. We have increased the amount of time spent cleaning every item within the event space before and after each function with hospital-grade disinfectants.
  • Catering and Event Food Preparation and Service We are following all Marriott and local regulations to prepare food, limit contact and wear proper PPE's (Masks and Gloves) during preparation and service.
  • Please contact the hotel to confirm our Food and Beverage offerings as we hope to begin opening these outlets when deemed appropriate.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Breakfast is currenlty not available in the restaurant or through mobile dining. A complimentary grab and go breakfast is available in the lobby each morning from 6am to 8am ( coffee, tea, orange juice, granola bar and yogurt).
  • Lounge Access: Closed until further notice.
  • Welcome Gift: Not currently available.
  • Late Check-Out: Normal late check out offerings are available based on your membership level.
  • Mobile Check-In/Check-Out: Available for all Marriott Bonvoy Members.
  • Mobile Key: Available for all Marriott Bonvoy Members.
  • Mobile Dining: Currently not available.
  • Mobile Guest Requests: Available to answer questions and assist you with any requests.