2620 32nd Avenue NE, Calgary, Alberta Canada T1Y 6B8

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Cavalier Calgary Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

 Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and not entering the hotel if you are experiencing symptoms of COVID-19.



In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

Amenities: Disinfectant wipes are available in guest rooms.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 7th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Oasis Water Park:  "Waterpark Access" Room must be booked for access. Oasis Waterpark access for registered guests only. Open Monday - Friday 4:00pm - 9:30pm and Saturday, Sunday and Holidays - 8:00am - 9:30pm. (Please note "peak usage" occurs between 8:00am 11:00am and 7:00pm and 9:30pm.)
Fitness Centre: Currently open daily - 24 hrs.
Airport Shuttle: Currently Unavailable.



Oasis Water Park: "Waterpark Access" Room must be booked for access. Oasis Waterpark access for registered guests only. Open Saturday, Sunday and Holidays - 8:00am to 9:30pm and Monday to Friday - 4:00pm - 9:30pm. (Please note "peak usage" occurs between 8:00am 11:00am and 7:00pm and 9:30pm.)
Fitness Centre: Currently open daily - 24 hrs.
Barlow's Lounge: Open Friday to Sunday for all-ages dining - 5:00pm - 10:00pm. (Dine In, Takeout and Room Service.)
Carvers Steakhouse: Currently Closed.
Club Lounge: Currently closed.
Colors Bistro: Open daily - Monday - Friday - 6:30am - 10:00am and Saturday, Sunday and Holidays - 7:00am - 11:00am
Express Stop: Currently Closed.
Henry's Pub: Open daily for dinner - Monday - Saturday - 5:00pm - 10:00pm. (Dine In and Takeout)
Room Service: Open daily for Breakfast (Same hours as Colors Bistro) and Dinner - 5:00pm - 10:00pm. Please see front desk for a selection of sandwiches, salads, snacks and refreshments, available 24/7.
Fitness Centre: Currently open daily - 24 hrs.
Airport Shuttle: Currently unavailable.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:


  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Platinum, Titanium and Ambassador Elite Members will receive a choice of Breakfast in Color's Bistro for the member + one guest, for one room and 1000 Marriott Bonvoy points per day of stay or 2000 Marriott Bonvoy points per day.
  • Lounge Access: Club Lounge is currently closed
  • Late Check-Out: Available upon request
  • Mobile Check-In/Check-Out: Available
  • Mobile Dining: Not available