2008 Airport Road NE, Calgary, Alberta Canada T2E 3B9

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Calgary Airport Marriott In-Terminal Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Signage throughout our hotels to remind guests to maintain social distancing.
  • Occupancy limits and seating capacity reductions in our Lobby and YAKIMA Social Kitchen & Bar in compliance with local and state mandates.
  • Partitions installed at front desk.
  • Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
  • No valet service is currently available, self-parking only.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators & meeting rooms as well, we have provided more hand sanitizing stations at all entrances and throughout the hotel.
  • Personal Protective Equipment (PPE). All Associates are required to wear PPE, i.e. face coverings and gloves, based on direction by Marriott International & the local authorities. All guests & contractors entering the hotel are also required to wear personal face coverings in public areas.
  • Room Amenities. In-room coffee makers are not currently placed in the guestrooms, but are available upon request; alternatively, grab & go food & beverage service is available. All high-touch items have been removed from the guestrooms. Disinfectant wipes are available in the room for every arriving guest as well as upon request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • YAKIMA Social Kitchen & Bar is open reduced hours, face masks required for entry, social distancing implemented and directional signage
  • SPA is currently closed
  • Fitness Center open limited hours: Open daily 5 pm - 10 pm 
  • YAKIMA Social Kitchen & Bar - Open with limited hours of operation - reduced capacity for social distancing measures.
  • Grab & Go food & beverage options available - prepared and individually packaged, available for pick up or delivered to your room upon request.
  • All Associates are required to wear face masks and gloves, contactless menu in restaurant through QR code.
  • Additional cleaning, regular disinfecting of all surfaces in restaurant.
  • Mobile Dining is available.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum, Titanium & Ambassador BonVoy members receive the option of breakfast or 750 Marriott BonVoy points.
  • Lounge Access: M Club Lounge currently closed.
  • Late Check-Out: Yes available based on membership levels.
  • Mobile Check-In/Check-Out: Yes available to all members.
  • Mobile Dining: Available.

Based on guidance from local authorities, indoor meetings & events are currently limited to 50 people.


We have implemented the following protocols:

 

  • Social distancing floor plans, distance of 6 ft. between attendees
  • Food & Beverage options individually portioned & packaged, modified buffets
  • Linenless table options
  • Sanitized equipment & hybrid meetings to include live streaming
  • More cleaning in high traffic areas
  • Masks are required to be worn in public areas