290 Derry Road West, Mississauga, Ontario Canada L5W 1N6

Rest Assured

At Courtyard Toronto Mississauga/West, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Courtyard Toronto Mississauga/West.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates

We have taken the following steps to maintain the highest level of cleanliness and hygiene:

 

  • We have increased the frequency of cleaning of all public areas (including the lobby, elevators, door handles, public bathrooms, etc.)
  • Elevators have new self-sanitizing buttons
  •  We have increased the number of antibacterial hand sanitizers in all public areas.
  • Our hotel staff continues to receive ongoing training for enhanced and changing operating procedures so they can correctly guide our guests in safety procedures
  • In-room housekeeping service will only be provided upon request, during your stay and guests are asked to vacate room temporarily for service
  • Additional linens, towels and toiletries are available by contact-free delivery by contacting the Front Desk.
  • Rigorous cleaning and sanitizing protocols will be used to clean guest rooms, including use of Electrostatic sprayers
While the health and safety of our guests has always been a top priority, when you return to Courtyard Toronto/Mississauga West, you will find that we've made a number of enhancements - from offering remote check-in to new cleaning protocols for guest rooms, common areas and high-touch surfaces; along with new options for dining.

Is the Courtyard Toronto/Mississauga West Hotel open?

• Yes, we are open and look forward to welcoming you.

Did anything change with Checking in & out?

• "Must wear Mask" policy in effect to enter hotel - signage on doors.
• Queuing through floor decals, distance while waiting in line
• Mobile check-in option - contactless entry and payment
• Signage throughout the lobby reminding all guests about physical distancing requirements.
• Front desk has temporary physical barriers such as Plexiglas shields installed for added protection
• Multiple Hand Sanitizer Dispensers are available in the lobby and other common areas
• During check-in, guests are provided with COVID-19 information and hotel policies regarding distancing and wearing personal protective equipment.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Our fitness center & indoor pool is currently closed at this time.

Our Bistro restaurant is currently closed.

Grab ‘N Go items, microwavable dinners prepared by our Chef, Sandwiches, Salads, snacks, and beverages are available in the Market, located in the lobby, daily 24 hours.


In-Room coffee makers are provided in guestrooms

We do not have dry cleaning and laundry services available at this time

The Business Center is open and is limited to 1 person and social distancing is required.

Our Bistro restaurant is currently closed.

 

Grab ‘N Go items, microwavable dinners prepared by our Chef, Sandwiches, Salads, snacks, and beverages are available in the Market, located in the lobby, daily 24 hours.

 

In-Room coffee makers are provided in guestrooms

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 
Available benefits vary by location and membership tier.