220 Gord Canning Drive, Blue Mountains, Ontario Canada L9Y 0V9

Stay Well, and Together We Can Rise

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you do rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and Provincial mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are encouraged to wear personal face coverings, as it is mandatory for inside public spaces and on some resort attractions..

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

  • In addition to regular cleaning protocols, housekeeping will sanitize all high touch surfaces in guest rooms prior to arrival. To ensure the safety of both guests and staff, there will be no daily housekeeping services in-room. If a specific service is required, it can be arranged by using the Service Express button on the guestroom phone.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • Kitchen inventory will be reduced to minimal quantities of regularly used items. Additional items will be available upon request.
  • All non-essential high touch soft items (i.e. placemats, accent pillows) are removed from rooms. In addition, all printed material has been removed from rooms. Guests will be instructed on how to retrieve resort information digitally.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing physical distancing. The modifications we have made include:


  • Pool: Open, reservation required at the front desk.
  • Hot Tubs: Currently closed.
  • Golf: Open, social distancing required.
  • Fitness Center: Open, social distancing required.
  • Kids Club: Closed until further notice.
  • Shuttle: Not operating at this time.

Oliver & Bonacini Café Grill is open for dine-in service, room service & take-away. Restaurant and patio layouts have been adapted to ensure physical distancing guidelines have been accommodated. Full Health & Safety Guidelines can be found at https://www.oliverbonacini.com/health-safety/

The Blue Mountain Village has a wide range of dining options available to guests, including restaurant, patio, take-away, in-room dining and pre-prepared meal kits.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Welcome Gift: Physical amenities have been postponed. In lieu of this benefit, we are offering points. Gold receive 500 points. Platinum, Titanium and Ambassador Elites are offered either 1,000 points for the stay or breakfast for their entire stay.
  • Late Check-Out: Benefit is not offered at this property, however based on availability may be requested.
  • Mobile Check-In/Check-Out: Offered to all Marriott Bonvoy Members via the Bonvoy App.
  • Mobile Guest Requests: Guest requests may be sent via the Bonvoy App.

Let adventure be the fuel that powers your next vacation. Customize your stay by adding a Play All Day pass offering unlimited access to attractions or Explore All Day offering access to our extensive trail network & open-air gondola. Attractions must be purchased in advance online prior to arrival. Book Now: https://www.bluemountain.ca/westinattractions

As COVID-19 has become an evolving public health issue affecting people around the world and close to home, Blue Mountain Resort wants to reassure our valued guests that your health, safety and well-being are of primary importance to us. To do our utmost to provide a safe and healthy environment for our guests and associates, we have developed a Resort access operating plan to help manage capacity at the Mountain. As a result, access to the Resort can only be guaranteed with a Blue Mountain lodging reservation and/or a pre-purchased activity pass. Without a reservation or pass to Blue Mountain Resort, you may be asked to visit on another day should our Mountain already be at capacity.

Along with pre-booking your experience, we strongly encourage all guests to review our Personal Responsibility Code below prior to visiting the Resort and to check back for additional updates including hours of operations for various Resort activities as they become available.

Please help keep our Resort safe by staying home if:

  • You have had a suspected or confirmed case of COVID-19 in the last 14 days or have been in close contact with someone who has.
  • You are experiencing any symptoms of COVID-19 including cough, fever, respiratory problems or sudden loss of smell or taste.


We ask that you follow our Personal Responsibility Code while on-resort, which includes:

  • Until the end of Step 1 in Ontario's Reopening Plan, your lodging booking is limited to residents of the same household. As Ontario enters Step 2, please follow all current Public Heath Guidelines
  • Practicing safe physical distancing of at least 2metres (6 feet)
  • Exercising good hygiene, including proper handwashing and the use of hand sanitizer
  • Wearing your own face mask where physical distancing may be a challenge and always where it is required including in some attraction areas
  • Using credit or debit as the preferred method of payment
  • Following directional arrows while travelling around the Resort