Bangalore
The Ritz Carlton
Sign In
99 Residency Road
Karnataka 560 025 India
+91 80 4914 8000

Stay Well

Welcome to Bangalore.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
show more

Hotel Information

Expand All Collapse All
MARRIOTT INTERNATIONAL'S COMMITMENT TO CLEAN
For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
SHARED RESPONSIBILITY
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.
SOCIAL DISTANCING MEASURES & CONTACTLESS EXPERIENCE

The Commitment to Clean protocols and processes are stringently implemented to ensure our commitment to the safety of our guests and team members as our priority.

 

  • Guest luggage is sanitized on arrival along with mandatory temperature checks of all guests, associates and partners upon entering the hotel premises
  • Contactless mobile check in and check out facility is provided with the privilege of paying through phone at check out
  • Usage of Electrostatic sprayers to sanitize all public areas with a dedicated sanitizing crew to sanitize all high touch points such as door handles, elevator buttons etc. in public areas at regular intervals
  • Contact-less communication for guests to access services at the hotel through the Marriott Bonvoy mobile chat
  • All hotel cars are sanitized using hospital grade sanitizers and inspected by the concierge team before and after every transfer
  • Mandatory use of protective gear including PPE kits for all our associates
ENHANCED CLEANING PROTOCOLS & HOUSEKEEPING SERVICE AT THIS HOTEL
  • All rooms are left vacant for 24 hours after guest check-out before cleaning and reselling the room; room inspection is done with utmost detail using UV light torch
  • Sanitizer and PPE Kits provided in all rooms for guests
  • All room collaterals such as menus, TV channels guide are accessible electronically on guest mobile phones
  • Rigorous deep cleaning and application of disinfectants in guest rooms, fitness centers and restaurants
  • Linen in rooms, spa and fitness center is thermally disinfected by washing at temperature above 70 degrees

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.
PROPERTY AMENITIES & SERVICES
  • Restaurant and bar seating is comfortably redesigned as per the guidelines to ensure safe distancing between guests.
  • Contactless dining provision is offered through digital menus and online payment solutions in all the food and beverage venues.
  • The entire glassware, chinaware and flatware are thoroughly sterilized using approved cleaning solutions.
  • The entire hotel team is certified with the Marriott International Commitment to Clean training program.
  • All supplies and materials are sanitized before being admitted into the hotel premises.
  • The meetings and events standard operating procedures include safe distancing measures from site-inspection till the event closure.
  • Professional agencies and doctors are on standby for sanitization of all areas should there be anyone detected with a positive sign of COVID-19.
  • Detailed Standard Operating Procedures are in place in case of a positive COVID-19 diagnosis.
FOOD & BEVERAGE OFFERINGS
  • Restaurant and bar seating is comfortably redesigned as per the guidelines to ensure safe distancing between guests.
  • Contactless dining provision is offered through digital menus and online payment solutions in all the food and beverage venues.
  • The entire glassware, chinaware and flatware are thoroughly sterilized using approved cleaning solutions.
  • The entire hotel team is certified with the Marriott International Commitment to Clean training program.
  • All supplies and materials are sanitized before being admitted into the hotel premises.
  • The meetings and events standard operating procedures include safe distancing measures from site-inspection till the event closure.
  • Professional agencies and doctors are on standby for sanitization of all areas should there be anyone detected with a positive sign of COVID-19.
  • Detailed Standard Operating Procedures are in place in case of a positive COVID-19 diagnosis.
MARRIOTT BONVOY
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Breakfast provided at The Market, all day-dining restaurant
  • Lounge Access: Provided based on the booked package inclusions, upgrades and room types
  • Late Check-Out: Upon request and availability
  • Mobile Check-In/Check-Out: Contactless mobile check in and check out facility is provided with the privilege of paying through phone at check out
  • Mobile Dining: Contactless dining provision is offered through digital menus and online payment solutions in all the food and beverage venues
  • Mobile Guest Requests: Contact-less communication for guests to access services at the hotel through the Marriott Bonvoy mobile chat