Cleveland
The Ritz Carlton
Sign In
1515 West Third Street
Ohio 44113 USA
1 216 - 623-1300

Stay Well

Welcome to Cleveland.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
show more

Hotel Information

Expand All Collapse All
MARRIOTT INTERNATIONAL'S COMMITMENT TO CLEAN
For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
SHARED RESPONSIBILITY
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.
SOCIAL DISTANCING MEASURES & CONTACTLESS EXPERIENCE

The well-being of our guests and Ladies and Gentlemen is of utmost importance. We remain committed to providing a clean and comfortable environment for all who visit our hotel. As you prepare for your stay, we would like to share the additional measures we are taking to provide your stay with a safe and comfortable environment.

 

  • Disposable face masks and sanitizing wipes available upon request.
  • Stairwell access is available.
  • Mobile check-in, key, and service requests available through the Marriott Bonvoy™ mobile app for a contactless experience.
ENHANCED CLEANING PROTOCOLS & HOUSEKEEPING SERVICE AT THIS HOTEL

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. 

 

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

 

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

 

Guest Rooms: Every guest room is thoroughly cleaned and disinfected between each guest.  If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

Guest Rooms & Suites
PROPERTY AMENITIES & SERVICES

Hours & Reservation Details
*Please note hours and availability are subject to change.

 

Fitness Center

  • Daily, 24 hours.

 

The Ritz-Carlton Club Lounge

  • Available for private events only. To inquire about reserving our Club Lounge for your holiday gathering, anniversary, birthday, or other special occasion, please dial 216.902.5268.
Explore
FOOD & BEVERAGE OFFERINGS

Hours and Reservation Details
*Please note hours and availability are subject to change

 

TURN Bar + Kitchen
Cleveland's steel-working industry lives on through TURN Bar + Kitchen, a modern setting for smoked cocktails and dishes drawing from local ingredients. Single-serve and pre-packaged condiments are available. Contactless delivery and pick-up are available.
 

  • Breakfast: Daily from 7:00 a.m. - 11:00 a.m.
  • Lunch: Daily from 11:00 a.m. - 2:00 p.m.
  • Dinner: Daily from 5:00 p.m. - 10:00 p.m.
  • Bar: Sunday through Thursday, 5 p.m. to 10 p.m., Friday and Saturday, 3 p.m. to 12 a.m.
     

Reservations recommended. To reserve your dining experience, please contact us by phone at 216.902.5255 or reserve online

 

In Room Dining

  • Daily from 7:00 a.m. - 10:00 p.m.
Reservations
MARRIOTT BONVOY

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Lounge Access: The Ritz-Carlton Club Lounge is temporarily closed.
  • Late Check-Out: Offered based on availability.
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.