Estrada da Lagoa Azul, Linho
2714-511 Portugal

Stay well.

Name: Penha Longa Resort
Address: Estrada da Lagoa Azul, Linho, Sintra, 2714-511, Portugal
Telephone: +351 21 924-9011

Welcome to Penha Longa Resort.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay. In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service. Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.

Hotel Information

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MARRIOTT INTERNATIONAL'S COMMITMENT TO CLEAN

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

SHARED RESPONSIBILITY

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

CONTACTLESS EXPERIENCE

Mobile check-in, digital key, and service requests, via the Marriott Bonvoy™ mobile app.

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ENHANCED CLEANING PROTOCOLS & HOUSEKEEPING SERVICE AT THIS HOTEL

Surface areas: In public spaces, the resort has added to its already rigorous cleaning protocols, requiring that surfaces are thoroughly treated with hospital-grade disinfectants and that this cleaning is done with increased frequency. In guest rooms, the company has likewise added to its rigorous protocols, requiring that all surfaces are thoroughly cleaned with hospital-grade disinfectants.
Contact with guests: The CDC and WHO warns about direct, person-to-person contact as the primary way COVID-19 is spread. To help alleviate the risk of transmission this way, the resort has also implemented measures recommended by the government and the DGS - Directorate-General for Health to provide an extra level of precaution for our guests and employees. Penha Longa installed hand sanitizing stations at the hotel entrance, near the front desk, elevators, and fitness and meeting spaces. Besides, guests can choose to use their phones to check-in, access their rooms, make special requests, and order room service.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

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PROPERTY AMENITIES & SERVICES

We are committed to making the amenities and services at our property available to you while complying with local regulations. The modifications we have made include:

Wellness Center: Open, no reservation required.
Spa: Open, reservation required.
Swimming pools: Open
Golf: Open, reservation required.
Kids Club / Playground: Open with parents supervision.
Restaurants: Open, reservation required.

FOOD & BEVERAGE OFFERINGS

All restaurants and bars are open with specific timings.
Advanced reservations are highly recommended.

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MARRIOTT BONVOY

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
Mobile Key: Forgo the front desk altogether and go straight to your guest room.
Mobile Dining: Order your private, in-room dining through the app.
Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Breakfast: N/A.
Lounge Access: N/A.
Welcome Gift: Gold: Welcome gift of 500 points | Platinum: Welcome gift of 1000 points | Titanium: Welcome gift of 1000 points | Ambassador: Welcome gift of 1000 points.
Late Check-Out: Gold: 2 p.m late check out upon availability | Platinum: 4 p.m late check out upon availability | Titanium: 4 p.m late check out upon availability | Ambassador: 4 p.m late check out upon availability.
Mobile Check-In/Check-Out: Available to all members.
Mobile Key: Available to all members.
Mobile Dining: N/A.
Mobile Guest Requests: Available to all members.