Stay well

Welcome to Lake Tahoe.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in, and service requests delivered right to your door via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Current government guidelines state that all guest are required to wear a mask in public spaces, unless they are eating/drinking.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

  • Coffee is offered complimentarily in the lobby from 5am to 8am.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:
 

Lake Club
Opening for season on May 28th, 2021

 

Shuttle
Driving to downtown Truckee, see concierge for schedule.

 

Ritz-Kids
Temporarily closed.

 

The Highlands Spa
Thursday to Sunday 10 a.m. to 6 p.m.
 
Pool
Daily from 10 a.m. to 8 p.m.
 
Fitness Center
Daily from 7 a.m. to 7 p.m.
 
Club Lounge 
Temporarily closed.
 
True North
Reopening on May 1st from 10 a.m. to 5 p.m.

 

Daily Resort Fee $35

  • Wireless high-speed internet access in guestroom and public areas
  • Shuttle transportation to and from Truckee
  • Mountain Concierge and Ski/Golf Valet services and overnight storage
  • Seasonal welcome beverage from 12 p.m. - 6 p.m. daily
     

Resort dining stays true to the California ethos that seasonal, simple cuisine is the most flavorful. American fare is offered mid-mountian on Manzanita Terrace. Please see below for our current offerings and hours of operation.

 

Manzanita Terrace* | Limited Indoor Seating and Heated Outdoor Terrace
Breakfast: Daily from 7 a.m. to 11:00 a.m.
Lunch: Daily from 11 a.m. to 2 p.m.
Dinner: Daily 5 p.m. to 9 p.m.

 

Café Blue | Gourmet Grab-and-Go
Sunday - Thursday: 7 a.m. to 12 p.m. 
Friday - Saturday: 7 a.m. to 3 p.m. 

 

In-Room Dining 
Breakfast: Daily from  6 a.m. to 11 a.m.

Lunch & Dinner: Daily from 11 a.m. to 11 p.m.

 

The Backyard BBQ & Bar
Closed for the season.
 

The Whiskey Cabin

Closed for the season.
 
Club Lounge 
Temporarily closed.
 
The Living Room Kitchen

Friday - Saturday from 5 p.m. to 9 p.m.

 

The Living Room Bar

Daily from 3 p.m. to 10 p.m.

 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Late Check-Out: Available
  • Mobile Check-In/Check-Out: Available
  • Mobile Guest Requests: Available

Please check the following links with the State of California and Placer County to ensure your eligibility to travel to and stay in The Ritz-Carlton, Lake Tahoe.


California Department of Public Health  

County of Placer Health & Human Services