Lake Tahoe
The Ritz Carlton
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13031 Ritz-Carlton Highlands Court
California 96161 USA
1 530 - 562-3000

Stay well

Welcome to Lake Tahoe.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

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MARRIOTT INTERNATIONAL'S COMMITMENT TO CLEAN
For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
SHARED RESPONSIBILITY
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.
SOCIAL DISTANCING MEASURES & CONTACTLESS EXPERIENCE
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in, and service requests delivered right to your door via the Marriott Bonvoy™ mobile app.
ENHANCED CLEANING PROTOCOLS & HOUSEKEEPING SERVICE AT THIS HOTEL

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Current government guidelines state that all guest are required to wear a mask in public spaces, unless they are eating/drinking.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

  • Coffee is offered complimentarily in the lobby from 5 a.m. to 7 a.m.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request
PROPERTY AMENITIES & SERVICES
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:
 

Lake Club
Closed for season. Reopening May 2022.

 

Shuttle

Driving to and from downtown Truckee; see Resort Guide for schedule.

 

The Highlands Spa
Open Daily10 a.m. to 6 p.m.
 
Pool
Open daily from 10 a.m. to 8 p.m. Subject to closure based on weather.
 
Fitness Center
Open 24 hours daily.
  
True North
Open daily from 10 a.m. to 5 p.m.

 

Daily Resort Fee $55

  • Wireless high-speed internet access in guestroom and public areas
  • Shuttle transportation in the summer to and from Kings Beach and Lake Club
  • Mountain Concierge and Ski/Golf Valet services and overnight storage
  • Seasonal welcome beverage from 12 p.m. - 6 p.m. daily
  • Access to state-of-the-art fitness center and fitness classes throughout the week
Reserve Northstar Pass
FOOD & BEVERAGE OFFERINGS

Resort dining stays true to the California ethos that seasonal, simple cuisine is the most flavorful. At this time, hours of operations in our dining outlets continue to fluctuate based on varying weather conditions. The hours below provide the most up-to-date information but are subject to change at any given time.

 

Manzanita | Indoor Seating and Heated Outdoor Terrace
Breakfast: Daily from 7 a.m. to 11 a.m.

Brunch: Sundays from 11 a.m. to 2 p.m.
Lunch: Daily from 11 a.m. to 5 p.m.

*Limited menu after 2 p.m.
Dinner: Daily 5 p.m. to 9 p.m.

 

Café Blue | Gourmet Grab-and-Go
Daily: 7 a.m. to 10:30 a.m.  

 

In-Room Dining 
Breakfast: Daily from 6 a.m. to 11 a.m.

Dinner: Daily from 5 p.m. to 11 p.m.

 

Backyard BBQ

Open Daily 11:00am- 5:00pm


The Living Room
Open Daily 2:00pm- 9:00pm

 

Hours of operations are subject to change; see Resort Guide for up-to-date hours.

MARRIOTT BONVOY

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Late Check-Out: Available
  • Mobile Check-In/Check-Out: Available
  • Mobile Guest Requests: Available
TRAVEL ELIGIBILITY

Please check the following links with the State of California and Placer County to ensure your eligibility to travel to and stay in The Ritz-Carlton, Lake Tahoe.


California Department of Public Health  

County of Placer Health & Human Services