Stay well

Welcome to Bacara, Santa Barbara.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.

The resort has implemented several procedures to protect the well-being of each guest and our Ladies and Gentlemen. These measures include:

 

  • Arrival queues throughout resort clearly marked for appropriate social distancing.
  • Disposable face masks and sanitizing wipes offered upon check-in at the Front Desk.
  • Seating in restaurants, lounges, pools and beach are spaced apart in accordance with state laws.
  • Guest elevator occupancy is limited to family members or two non-family individuals.
  • Stairwell access is available for all four floors.
  • Signage posted to remind guests of social distancing guidelines and hygiene practices to prevent the spread of disease.
  • Using mobile technology: eFolio delivery for contactless checkout

Housekeeping Service:


Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact the front desk at any time.

We have made several enhancements to our cleaning practices throughout our resort and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection in high traffic areas including restrooms, elevators, and door handles as well as touchless hand sanitizing stations throughout the hotel.

Our Ladies and Gentlemen are equipped with personal protective equipment including face coverings required at all times, a temperature screening upon arrival for each shift, and continuous training on COVID-19 protocols.


Guest Rooms

  • Housekeeping services will be performed when guests are not present in the room.
  • Deep cleaning of high-touch items such as handles, knobs, drawer pulls, hairdryer and remote controls.
  • Removal of decorative pillows and throws.
  • All glassware has been replaced with single-use cups.
  • Disinfectant wipes will be added to each room for personal use.
  • Contactless delivery from In Room Dining

We are committed to providing resort amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The following resort amenities are currently available:

 

The Ritz-Carlton Spa and Fitness Center

  • The Ritz-Carlton Spa and Fitness Center are temporarily closed.
  • The Ritz-Carlton Spa Pool is temporarily closed.

 

The Ritz-Carlton Boutique

  • The Ritz-Carlton Boutique is open daily from 10:00 a.m. to 3:00 p.m. (Main Lobby)

 

Pools

  • The Main Pools are open daily from 10:00 a.m. to 6:00 p.m. by reservation only.

 

The Ritz-Carlton Club Lounge

  • The Ritz-Carlton Club Lounge is temporarily closed.

 

The Tennis Courts are open daily and programs are available through Cliff Drysdale Tennis. Open clinics, cardio tennis, and private lessons are available. To reserve, please contact Luis Vallecillo at l.vallecillo@cliffdrysdale.com or 805-571-3141, ext. 43141.

 

Ambassadors of the Environment activities are currently unavailable. Please accept our apologies for any inconvenience.

Indulge in California cuisine. Please see below for our current offerings and hours of operation.

 

  • Dine-In Service is currently unavailable.
  • In all restaurants, the tables, chairs, and service equipment are sanitized after each use and at regular intervals.
  • Restaurants use single-serving condiments and single-use recyclable paper menus as well as QR codes for touchless dynamic menus.


Food & Beverage Hours by Outlet:

 

Curbside Pick-Up is available from 6:00 a.m. to 12:00 a.m., daily. Please place your order by dialing 805.571.4203.

 

Carry-Out services are available at:

 

  • ‘O' Bar + Kitchen, daily, from 12:00 p.m. to 12:00 a.m.
  • Pool Bar, daily, from 10:00 a.m. to 5:00 p.m.
  • First Drop, daily, from 6:00 a.m. to 12:00 p.m.

 

In-Room Dining is available during the following hours:

 

  • Breakfast, daily from 6:00 a.m. to 11:00 a.m.
  • All-Day Dining, daily from 11:30 a.m. to 12:00 a.m. (contactless delivery outside of guest rooms)

 

The following dining outlets are temporarily closed:

 

  • Angel Oak
  • The Bistro

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

 

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Platinum Elite, Titanium Elite, and Ambassador Elite
  • Late Check-Out: Subject to availability
  • Mobile Check-In/Check-Out: All members