We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.
In compliance with local regulations, guests must wear a face covering in indoor public areas of the hotel, as well as outdoor public areas where a safe distance cannot be guaranteed.
The modifications we have made include:
POOLS AND BEACH
Poolside and beach high-touch surfaces and furniture will be sanitized between use, including sun loungers and umbrellas, and the space between furniture has been increased to facilitate social distancing. Our poolside and beach-side food offering include grab-and-go delivery options and single-use cutlery and condiments.
WELLBEING
The resort´s Fitness Centre is open 24 hours (reservation required) allowing guests to keep active during their stay. We have also set up 2 open-air gym areas in Villa Club lanes Tacande and Iraya, open daily from 10:00 a.m. to 6:00 p.m. for much comfort.
The Ritz-Carlton Spa is open daily at selected times, to offer our guests our renowned treatments in a bespoke environment. Kindly note that due to the current local restrictions, its Wellness Experience will be closed until further notice.
Guests are asked to make reservations in advance to allow for the thorough sanitization of equipment, treatment rooms and lounge areas between appointments.
RITZ KIDS
Our Ritz-Kids outdoor garden and playground are open for families to enjoy at selected times. To ensure social distancing, no activities are offered, however, and an adult presence - parent or nanny - is required for the duration of the child's visit.
REGIME APPLICABLE TO THOSE TRAVELING FROM THE UNITED KINGDOM TO SPAIN UNDER CATEGORY K:
If you travel to Spain under category k) (mainly for tourist reasons), you must provide a vaccination certificate proving that you have received the complete vaccination schedule against COVID-19 at least 14 days before arriving in Spain.
The vaccination must have been carried out with one of the vaccines recognized by the European Medicines Agency or the World Health Organization (Currently Pfizer [1] BioNtech, Moderna, AstraZeneca, Janssen, Sinopharm, Sinovac and Serum Institute of India PVT, LTD and the vaccination certificate must include, at least, the following information:
- Name and surname of the holder.
- Date of vaccination, indicating the date of the last dose administered.
- Type of vaccine administered.
- Number of doses administered / complete regimen.
- Issuing country.
- Identification of the issuing body of the vaccination certificate. The Spanish authorities recognize the NHS App or the NHS letter explaining your vaccination schedule as proof to enter Spain, provided that it contains at least the information established above.
REGIME APPLICABLE TO MINORS TRAVELING FROM THE UNITED KINGDOM TO SPAIN UNDER CATEGORIES K:
• Children under 12 years of age: Passengers under 12 years of age, who accompany adults traveling to Spain under section k), are exempt from presenting the vaccination certificate. However, they must be in possession of the QR code obtained after completing the FCS form through SpTH.
• Minors from 12 years to 17: Passengers from 12 years of age, who accompany adults who travel to Spain under section k), must have the vaccination certificate that proves the complete vaccination schedule.
This measure will take effect from 00:00 hours on December 1, 2021, until December 31, 2021, unless its validity is extended or modified.
